To ensure you have the most comprehensive and accurate information regarding test rescheduling and test cancellation at IIG Vietnam, we are pleased to provide the specific regulations as follows:

1. Regulations on test rescheduling

• Maximum number of reschedules: 1.
• Rescheduling deadline: At least 5 working days before the test date (for candidates registering directly with IIG Vietnam).
• Rescheduling fee: 50% of the test fee will apply.
• Candidates may reschedule within the allowed timeframe to any available test date that is not yet full.

2. Regulations on test cancellation

• Cancellation deadline: At least 5 working days before the test date (for candidates registering directly with IIG Vietnam).
• Cancellation fee:
  • 50% of the test fee will be refunded for cancellations made on time. 
  • No refund will be granted for late cancellations or no-shows.

3. Notes:

Candidates must submit rescheduling or cancellation requests through IIG Vietnam’s online registration system by following the instructions in the corresponding test registration guidelines.

With kind regards,

IIG Vietnam